📚 Topic Summary
Active listening is more than just hearing words; it's about fully focusing on what someone is saying, understanding their message, and showing them that you care. It involves paying attention, nodding, asking questions, and responding in a way that shows you understand. Good active listening builds stronger relationships and prevents misunderstandings.
🗣️ Part A: Vocabulary
Match the term with the correct definition:
| Term |
Definition |
| 1. Empathy |
A. Restating what the speaker said in your own words |
| 2. Paraphrasing |
B. Understanding and sharing the feelings of another |
| 3. Non-verbal cues |
C. Paying complete attention, minimizing distractions |
| 4. Active Listening |
D. Communication without words (e.g., body language) |
| 5. Attending |
E. A way of listening and responding to another person that improves mutual understanding |
✍️ Part B: Fill in the Blanks
Complete the paragraph with the correct words:
To be a good active listener, you need to give the speaker your full __________. Avoid __________ and show that you are engaged by using __________ cues like nodding and making eye contact. Always try to __________ what the speaker is saying to ensure you understand their message. Demonstrating __________ helps build trust and rapport.
Word Bank: empathy, paraphrasing, attention, distractions, non-verbal
🤔 Part C: Critical Thinking
Describe a situation where active listening could have prevented a misunderstanding. What specific active listening skills could have been used?